Body Harmony of Arlington | Arlington, Virginia

Eligible Family Members often make exceptional team members.

They bring adaptability, resourcefulness, strong communication skills, cultural awareness, and the ability to connect with many different kinds of people. At Body Harmony, we also understand the realities of Foreign Service life: PCS timelines change, assignments shift, families move, and careers sometimes need to be rebuilt in a new place.

We get the EFM life.

This is not an EFM-only position, but we especially welcome applications from Eligible Family Members, Members of Household, Foreign Service spouses and partners, returning expats, and others who understand internationally mobile life.

Body Harmony of Arlington is a growing wellness practice offering chiropractic care, acupuncture, and massage therapy under one roof.

We believe healing happens best in a warm, supportive environment where the whole person is cared for. From the moment someone contacts our office until they walk back out the door, we want them to feel welcomed, understood, and genuinely supported.

Creating that experience takes more than excellent front-desk service. It also requires a clean, organized, well-stocked office where treatment rooms are ready, laundry stays moving, and the entire team can focus on providing excellent care.

As our practice continues to grow, we are looking for dependable, warm, organized people who are equally comfortable helping clients, completing administrative work, doing laundry, and handling the routine cleaning needed to keep a busy wellness practice running smoothly.

• Position: Client Experience Coordinator
• Type: Part-time, in-person
• Classification: 1099 independent contractor
• Pay: $14–$17 per hour, based on experience
• Openings: Two positions available
• Applicants must be at least 18 years old
• Applicants must be authorized to work in the United States

We are hiring for two different shift schedules. Candidates should ideally be available for either the morning schedule or the evening schedule below.

• Tuesday: 9:00 AM–3:00 PM
• Thursday: 9:00 AM–3:00 PM
• Friday: 9:00 AM–3:00 PM
• Saturday: 9:00 AM–3:00 PM

• Monday: 3:00 PM–8:00 PM
• Tuesday: 3:00 PM–8:00 PM
• Friday: 3:00 PM–8:00 PM

*Tuesday, Thursday, and Friday hours have some flexibility and can be discussed during the interview.

The Client Experience Coordinator is both a welcoming presence at the front desk and an important part of the administrative and operational support behind the practice.

You will work closely with our Operations Manager to help clients feel cared for, keep communication and scheduling organized, and maintain a clean, welcoming, smoothly functioning office.

This is a hands-on position. In addition to front-desk and administrative responsibilities, laundry and basic office cleaning are significant, ongoing parts of the job. Team members are expected to notice what needs to be done and keep these responsibilities moving throughout the shift rather than waiting until the end of the day.

This role is a good fit for someone who understands that an exceptional client experience includes both the visible interaction at the front desk and the behind-the-scenes work that keeps treatment rooms, linens, shared spaces, and supplies ready for each client.

• Greet clients and help them feel comfortable, welcomed, and cared for
• Schedule and confirm appointments by phone, email, text, and in person
• Respond professionally to questions from current and prospective clients
• Monitor and complete patient communication outside of front-desk interactions, including emails, texts, voicemails, and other messages
• Support a smooth and attentive check-in and check-out experience
• Help maintain the flow of the clinic during busy periods
• Keep the front desk and administrative areas organized
• Assist providers and team members with real-time clinic needs
• Complete assigned daily administrative and operational tasks
• Collaborate with the Operations Manager on priorities that support the smooth running and continued growth of the practice

Laundry is a regular and important responsibility during every shift. This includes:

• Collecting used sheets, towels, face-cradle covers, and other clinic linens (not exceptionally dirty, just needs washing between clients)
• Sorting and starting laundry throughout the shift
• Moving loads promptly between the washer and dryer
• Communicating with the next team member when a load must be completed after a shift

Basic, organizational office cleaning is also a consistent part of the position. Responsibilities include:

• Keeping the waiting room, front desk, hallways, and treatment spaces neat and welcoming
• Sweeping, vacuuming, spot-cleaning, and handling other routine floor care
• Emptying trash and replacing liners (no gross trash, mostly paper and cups)
• Restocking paper products, cleaning supplies, and client-care items

These responsibilities are shared across the team, but the Client Experience Coordinator plays a central role in making sure they are completed consistently.

• Review inventory and identify supplies that need to be reordered or restocked
• Restock cleaning, laundry, office, restroom, and client-care supplies
• Complete assigned weekly administrative and operational responsibilities
• Collaborate with the Operations Manager on changing clinic priorities

The people who tend to do well in this role are:

• Dependable and consistent
• Warm, friendly, and naturally welcoming
• Professional in person, over the phone, and in writing
• Organized and attentive to small details
• Comfortable keeping track of multiple responsibilities
• Able to communicate with many different kinds of people
• Calm and emotionally steady during busy moments
• Proactive about noticing and completing tasks
• Willing to pitch in wherever help is needed
• Comfortable doing laundry and routine office cleaning throughout every shift
• Able to shift between client service, administrative work, cleaning, and laundry without viewing any of those responsibilities as outside the role
• Interested in developing transferable customer service, administrative, and operations skills
• Able to balance friendliness with appropriate professional boundaries

Prior healthcare experience is not required.

Experience in customer service, hospitality, education, administration, housekeeping, wellness, nonprofit work, military life, Foreign Service life, or another people-facing environment can translate very well to this position.

Because this is an active, hands-on role, applicants should be comfortable:

• Standing, walking, bending, and moving around the office throughout a shift
• Carrying laundry and routine office supplies up and down stairs (approx 40lbs)
• Moving between the front desk, treatment rooms, laundry area, restroom, and shared spaces
• Using standard cleaning and laundry products
• Completing cleaning and organizational tasks while remaining attentive to arriving clients, phone calls, and messages

We understand that internationally mobile life can be transitional. PCS timelines shift, assignments change, families move quickly, and plans that once seemed long-term can change unexpectedly.

Naturally, we hope to find team members who will stay and grow with us. At the same time, we understand that Foreign Service families may not know exactly how long they will remain in the Washington area.

What matters most is that the person joining us is reliable, communicative, engaged, and genuinely invested in the role while they are here.

Our goal is for this to be meaningful, professional work—not simply a placeholder position. You will gain hands-on experience in client service, scheduling, communication, administration, inventory, office operations, and the day-to-day systems required to keep a wellness practice running effectively.

• Become part of a supportive, close-knit team
• Help create an exceptional experience for clients in your community
• Gain transferable experience in customer service, administration, scheduling, communication, inventory, and small-business operations
• Work in a flexible, open-minded environment
• Join a small business at an exciting stage of growth
• Develop skills that can transfer to future positions and locations
• Work with people who understand that life and career paths are not always linear

Please email lacey@bodyharmonyarlington.com and include:

• A brief introduction
• The schedule for which you are applying: morning or evening
• Your general availability
• Any relevant customer service, hospitality, education, administrative, housekeeping, military, Foreign Service, wellness, or people-facing experience
• A few sentences about why this particular role appeals to you
• Confirmation that you are comfortable with laundry and routine office-cleaning responsibilities being a significant part of each shift

A formal cover letter is not required. We are most interested in learning who you are, what you would bring to the team, and why Body Harmony feels like a good fit for your current chapter.